How to Deliver a Business Critical Intranet

Our one-day course will help you to deliver an intranet that matches both your staff and business requirements. Duration: 1 day Level: Introductory Price: from £695*

* Prices shown are exclusive of VAT. Prices include tuition, course materials, lunch and refreshments.

Speak to a training advisor +44(0)7774 757 674

13th July 2017

Our 6 step journey in movie clips

There are so many sources for great learning, it’s easy to fall into the feature trap. Choose wisely, be driven by your business objectives and intranet requirements.

This is the most important phase of building or refreshing your intranet. The more effort you put into the plan the more you’ll reap rewards later.

The function phase helps you meet the needs of the business and the user and take advantage of all your opportunities.

The design can make or break your intranet. Make sure you create the necessary guidelines and governance to ensure it starts pretty and stays pretty.

Deploying your intranet is as much configuring your install as it is about the people. Make sure you have editors, collaborators and contributors in place to meet the needs of the user. Add content and set your User Acceptance Testing plans in motion.

Use proven and effective techniques to launch and maintain your new or refreshed intranet,

“Very useful and extremely good value for money! A good mix of practical, theoretical and mind stimulating content. Well presented in a good humoured but pacey, professional way. One of the best courses in terms of content and value for money I’ve been to in a long time!”

– David Smith, Head of Information Services Hill Dickinson LLP

You’ll discover the 6 key steps that go into making a great intranet. We’ll show how to create successful teams that capitalise on modern technology to share information across your workforce.
Learn about best intranet practices that engage your staff, identifying opportunities to help them work more efficiently with your existing intranet technology.
Learn how to engage senior management, measure intranet success and deliver value to the business to justify ongoing investment.
You will discover how to identify good design techniques that you can use to trigger positive emotional responses for your content.
We’ll share with you plans and launch ideas that you can use to deliver a great intranet that motivates staff to get involved and make it their own.

Proven Results…

“Your successful intranet course has given me excellent tools and examples to go straight back to work and deliver a far more superior intranet than I would have been able to achieve without this course. Thank you.”
Nicola Davies, Danone
“A comprehensive and fun course providing a practical and relevant insight into the topic. The entire course delivery truly allowed delegates to put their learning into practice. Very knowledgeable trainers and a really enjoyable course. Thanks!”
Hema Chudasama , Hema Chudasama
Delegate satisfaction
Beneficial to their work
Excellent value
Recommend to a colleague

Based on delegates feedback from the intranet masterclass

Course Overview

The course is delivered using our journey methodology and will cover the following activities:




  • Courses & seminars
  • Self learning
  • Trusted sources


  • Project plan
  • Smart goals
  • Roles & responsibilities
  • Stakeholder interviews
  • Personas & scenarios
  • Information architecture
  • Content pile
  • Content audit
  • Content matrix
  • Card sorting
  • Requirements gathering
  • Infrastructure review
  • Field tests
  • Staff Surveys
  • Requirements gathering workshop
  • Killer apps


  • What is UX
  • Gestalt Psychology
  • Browsable versus findable
  • Relevance
  • Site map
  • Testing your design
  • Intranet usability testing
  • Paper prototyping


  • Choosing a supplier
  • Design versus performance
  • PET Analysis
  • Creative brief
  • Brand vision
  • Intranet guidelines
  • Scrolling
  • Use of colour
  • Responsibility
  • Accessibility



Ready to book?

  • £ 0.00
  • Special April 2015 offer
  • This field is for validation purposes and should be left unchanged.

Frequently Asked Questions

Prices include tuition, course materials, lunch and refreshments.
The content of the course is product agnostic and will be applicable to whatever your chosen intranet solution is.
All our courses can be delivered in-house to teams of people (5+). Call us on +44 (0) 7774 757 674 or enquire to find out more.